At Emery Jensen, customer satisfaction is guaranteed. If you are not completely satisfied with your purchase, you may initiate a return within 30 days of confirmed delivery for a full refund.
To qualify for a refund:
1. Contact our support team at support@emeryjansen.com or call 866-681-1833 with your order number.
2. Our team will issue a Return Merchandise Authorization (RMA) and prepaid freight instructions.
3. Upon arrival and inspection at our facility, refunds are issued back to your original payment method within 3-5 business days.
Every product from Emery Jensen includes our full 2-year manufacturer warranty against defects in parts, engine, motors, and structural craftsmanship. Contact us anytime if a warranty claim arises.
Emery Jensen
2915 Jorie Blvd
Oak Brook, IL 60523
United States
Phone: 866-681-1833
Email: support@emeryjansen.com